Resavoice for Hotels

Your virtual receptionist available 24/7 to handle all your reservations and customer requests

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Resavoice in Action for Hotels

See how our AI handles room reservations

Specific Features for Hotels

Tools designed to meet the unique needs of the hospitality industry

Smart Reservation Management

Resavoice understands complex guest requests: room type, number of people, flexible dates, special preferences (sea view, floor, king-size bed, etc.).

  • Automatic availability check
  • Room type management (single, double, suite, family)
  • Special requests handling
  • Instant confirmation via email and SMS
Luxury hotel room

Services & Amenities

Automatically inform guests about all your services: spa, pool, restaurant, parking, breakfast, WiFi, gym, etc.

  • Amenities information
  • Service hours (restaurant, spa, pool)
  • Additional service rates
  • Service reservations (spa, in-house restaurant)
Hotel services

SMS Link System

After the phone conversation, guests receive an SMS with a secure link to finalize their reservation online.

  • Personal information collection
  • Secure online payment
  • Automatic confirmation
  • Digital receipt
Mobile booking

Automatic Confirmation Calls

Resavoice automatically calls your guests one day before their arrival to confirm their reservation and reduce no-shows.

  • Automatic D-1 reminder call
  • Confirmation or cancellation of reservation
  • Immediate room release in case of cancellation
  • Drastic reduction of no-shows
Reservation confirmation

Measurable Results

Average performance of our hotel clients

100%

Calls Answered

No more missed calls, even during peak times

+45%

Reservations

Average increase in direct bookings

30 sec

Response Time

Instant response at any time of day or night

96%

Satisfaction

Average customer satisfaction rate

Typical Use Cases

Discover how Resavoice handles everyday situations at your hotel

Standard Reservation

Guest:

"Hello, I'd like to book a double room for the weekend of June 15th."

Resavoice:

"Hello! With pleasure. For how many nights would you like to book?"

Guest:

"Two nights, from Friday to Sunday."

Resavoice:

"Perfect! We have a double room available from June 15th to 17th. The rate is €120 per night, so €240 for two nights. Can I send you a text message with a link to validate your reservation?"

Information Request

Guest:

"Does the hotel have parking?"

Resavoice:

"Yes, we have free private parking for our guests. It's located right next to the hotel with 50 spaces available."

Guest:

"And do you have a pool?"

Resavoice:

"Absolutely! We have an indoor heated pool open from 7am to 10pm, as well as an outdoor pool open from May to September, 9am to 8pm."

Reservation Modification

Guest:

"Hello, I have a reservation under Smith for March 20th, I need to postpone it by one week."

Resavoice:

"Hello Mr. Smith. I'll check right away. So you'd like to move your reservation to March 27th, is that correct?"

Guest:

"Yes, exactly."

Resavoice:

"Perfect! I've successfully modified your reservation. You're now expected on March 27th for two nights. You'll receive a confirmation email in a few moments."

Group Reservation

Guest:

"I need to organize a seminar for 20 people. Do you have the capacity?"

Resavoice:

"Absolutely! For what date and how many nights would you like to book?"

Guest:

"From April 5th to 7th, two nights. We'd also need a meeting room."

Resavoice:

"Excellent! We have the capacity to accommodate your group. We have an 80m² equipped meeting room. I'll forward your request to our group services team who will contact you within the hour with a personalized proposal. You'll receive a text message with a link to provide your contact details."

Integration with Your Tools

Resavoice connects to your existing systems

PMS (Property Management System)

Automatic synchronization with your hotel management system.

Channel Manager

Compatible with your booking platform.

Payment Systems

Integration with Stripe, PayPal for secure online payments

Email & SMS

Automatic sending of booking confirmations and reminders

Ready to Modernize Your Hotel?

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